Reach us directly
Prefer to talk first?
General Question
Talk to us
Tell us what happened.
New claim, storm damage, or just not sure what you're dealing with yet? Send the basics and we'll respond within one business day.
Already have the estimate from your insurance company? Get it explained instead. That's the faster path.
After you submit
What to expect after you contact us.
Here's exactly what happens once your request is in.
STEP 1 · Within minutes
Email confirmation
You'll get an immediate confirmation that your request landed with us, plus the direct number to reach us if your situation is urgent.
STEP 2 · Within 1 business day
We'll contact you to discuss your loss
A licensed Texas public adjuster will reach out. We'll discuss the damage, coverage, exclusions, and deadlines that affect your claim.
STEP 3 · WHEN YOU'RE READY
Schedule a property visit
If a site inspection is the right next step, we'll coordinate a time that works for you. No obligation: the review is free.
- Phone
- (214) 805-0015
- contact@frostpla.com
- Fax
- (510) 944-0624
- Hours
- Mon–Fri, 9am–5pm CT