Water, freeze & plumbing claims

Water, Freeze & Plumbing Damage Claims

Water claims hinge on cause-of-loss language. Get it wrong and the insurance company will deny outright.

Sudden and accidental discharge (including freeze-related pipe bursts that hammer North Texas every few winters) is generally covered. Long-term seepage usually isn't. The boundary between the two is where claims are won and lost, and that's the work we do every day.

When to call us

  • Supply line, ice maker line, or water heater failure.
  • Slab leak or pinhole leak in a copper line.
  • Freeze-related pipe burst (common in February storm events).
  • Insurance company is calling damage 'long-term seepage' and denying.
  • Mold remediation is being capped at policy minimums.

What we'll handle

  • Cause-and-origin documentation with plumber and remediation reports.
  • Full drying, demo, and reconstruction scope.
  • Mold coverage analysis under the actual policy form.
  • Negotiation including content damages and ALE if displaced.

Why hire us on this claim

We understand the policy. We value the damage. We handle the claim.

  • Policy fluency.

    We read the policy line by line.

  • Damage expertise.

    Property losses are our daily work.

  • The claim, handled.

    We take over the back and forth.

Goal: the claim you are owed on this loss.

Not sure what your claim is actually worth?

Get a free, no-obligation policy and damage review. We'll tell you straight whether a public adjuster will add value, or whether you're better off without one.